Customer Operations Intern at Duplo

About the role

Duplo is recruiting a Customer Operations Intern to support customer onboarding, respond to enquiries, resolve issues, and improve product adoption across its markets. Candidates must possess a Bachelor's degree in Business, Communications or a related discipline, strong written and verbal communication skills, excellent organisational skills, attention to detail, and a willingness to learn new products and systems. The role requires proficiency in Google Workspace, spreadsheets, and digital communication tools, with a focus on fintech, business software, and customer experience. Applicants must have previous customer-facing experience and be willing to learn new products and processes.

Requirements

• Bachelor's degree in Business, Communications or a related discipline.
• Strong written and verbal communication skills.
• Excellent organisational skills, attention to detail and follow-through.
• Proficiency in Google Workspace, spreadsheets and digital communication tools.
• Willingness to learn new products, support systems and processes.
• Good judgment, problem-solving skills and a professional approach to customer concerns.
• Interest in fintech, business software and customer experience.
• Previous customer-facing experience is an advantage.

The offer

• Type: internship

Important dates

• Deadline: Nov 30, 2026

Location

Nigeria